545.00 includes VAT


Winning in business means working smarter. The HP LaserJet Pro MFP M428 is designed to let you focus your time where it’s most effective – growing your business and staying ahead of the competition.


Built to keep you – and your business – moving forward

Scan files directly to Microsoft® SharePoint, email, USB, and network folders.1

Help save time by automating all the steps in a complicated workflow and use at a touch of a button.2

Print wirelessly even without the network, stay connected with dual band Wi-Fi and Wi-Fi direct.3,4,5


Best-in-class security – detect and stop attacks7

A suite of embedded security features help protect your MFP from being an entry point for attacks.7

Help ensure the security of confidential information with optional PIN/Pull printing to retrieve print jobs.8

Optional HP JetAdvantage Security Manager lets you set configuration.


Simply designed to uncomplicate your day

Set up this MFP fast, and easily manage device settings to help increase overall printing efficiency.

Tackle tasks quickly and easily – with the simple 6.8 cm colour touchscreen.

Print Microsoft office formatted files in addition to PDFs right off your USB drive.10


Sustainability is smart business

Avoid frustrating reprints, wasted supplies, and service calls using Original HP toner cartridges.

Help save paper right out of the box. The duplex print setting is set at default paper savings mode.11

Saves up to 22% over prior products.12






Print, Copy, Scan, Fax, Email

Print speed black (ISO, A4)

Up to 38 ppm1

Print speed duplex (A4)

Up to 31 ipm

First page out black (A4, ready)

As fast as 6.3 sec

Duty cycle (monthly, A4)

Up to 80,000 pages3(Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.)

Recommended monthly page volume

750 to 4,0004

Number of users

3-10 Users

Print technology


Print quality black (best)

Fine Lines (1200 x 1200 dpi)

Processor speed

1200 MHz

Print languages

HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF, URF, Native Office, PWG Raster


6.86 cm (2.7 in) intuitive colour touchscreen (CGD)

Print colors


Number of print cartridges

1 (black)

Automatic paper sensor



Mac compatible


Printer Management

HP Printer Assistant, HP Utility (Mac), HP Device Toolbox, HP Web JetAdmin Software, HP JetAdvantage Security Manager, HP SNMP Proxy Agent, HP WS Pro Proxy Agent, Printer Administrator Resource Kit for HP Universal Print Driver (Driver Configuration Utility – Driver Deployment Utility – Managed Printing Administrator)

Security management

Secure Boot, secure firmware integrity, runtime code integrity, password protect EWS, secure browsing via SSL/TLS 1.0, TLS 1.1, TLS 1.2; IPP over TLS; Network: enable/disable network ports and features, unused protocol and service disablement, SNMPv1 & SNMPv2 community password change; HP ePrint: HTTPS with certificate validation, HTTP Basic Access Authentication, SASL authentication, LDAP authentication and authorization, firewall and ACL, control panel lock, certificates configuration, UPD PIN printing, Syslog, signed firmware, administrator settings, access control SNMPv3, 802.1x wireless authentication (EAP-TLS, LEAP, and PEAP), authentication via WEP, WPA/WPA2 Personal, WPA2-enterprise wired, encryption via AES or TKIP, Encrypted data storage, Secure data erase, automatic firmware updates, Secure Encrypted Print via optional job storage, compatible with optional HP JetAdvantage Security Manager, IPPS

Fonts and typefaces

84 scalable TrueType fonts

Mobile printing capability

Apple AirPrint™; Google Cloud Print™; HP ePrint; HP Smart App; Mobile Apps; Mopria™ Certified; Roam capable for easy printing; Wi-Fi® Direct Printing8

Wireless capability

Yes, built-in dual-band Wi-Fi; Authentication via WEP, WPA/WPA2, WPA Enterprise; Encryption via AES or TKIP; WPS; Wi-Fi Direct; Bluetooth Low-Energy

Connectivity, standard

1 Hi-Speed USB 2.0; 1 rear host USB; 1 Front USB port; Gigabit Ethernet LAN 10/100/1000BASE-T network; 802.11b/g/n/2.4/5 GHZ Wi-Fi radio


Minimum System Requirements

2 GB available hard disk space, Internet connection, USB port, Internet browser, for additional OS hardware requirements see http://www.microsoft.com

Minimum System Requirements for Macintosh

2 GB available hard disk space, Internet connection or USB port, for additional OS hardware requirements see http://www.apple.com

Compatible Operating Systems

Windows Client OS (32/64-bit), Win10, Win8.1, Win 8 Basic, Win8 Pro, Win8 Enterprise, Win8 Enterprise N, Win7 Starter Edition SP1, UPD Win7 Ultimate, Mobile OS, iOS, Android, Mac, Apple® macOS Sierra v10.12, Apple® macOS High Sierra v10.13, Apple® macOS Mojave v10.14, Discrete PCL6 Printer Driver, for more information on the supported operating systems go to http://www.support.hp.com, enter your product name and search, click on User Guides and enter your product name and search for User Guide, search for your (Product Name) – User Guide, search for the Supported Operating Systems section, UPD PCL6/PS Printer Drivers, Supported Operating systems, for more information on the supported operating systems see http://www.hp.com/go/upd

Compatible Network Operating Systems

Windows Server 2008 R2 64-bit, Windows Server 2008 R2 64-bit (SP1), Windows Server 2012 64-bit, Windows Server 2012 R2 64-bit, Windows Server 2016 64-bit, Failover Cluster 2008 R2, Failover Cluster 2012 R2, Terminal server 2008 R2, Remote Desktop server 2012 R2, Citrix Server 6.5, Citrix XenApp & XenDesktop 7.6, Novell iPrint server, Citrix Ready Kit Certification – up to Citrix Server 7.18 for more information see http://www.citrixready.citrix.com, Linux – for more information see http://www.developers.hp.com/hp-linux-imaging-and-printing, Unix – for more information see http://www.hp.com/go/unixmodelscripts, UPD PCL6 / PS Printer Drivers, Supported for Compatible Network Operating systems please see http://www.hp.com/go/upd


512MB DDR; 512MB Flash

Maximum Memory

512MB DDR; 512MB Flash

Internal Storage


Paper handling input, standard

100 sheet tray 1, 250 sheet input tray 2, 50 sheet Automatic Document Feeder (ADF)

Paper handling input, optional

Optional third 550 sheet tray

Input capacity

Up to 350 sheets (Tray 1: up to 100 sheets; Tray 2: up to 250 sheets)

Maximum input capacity (sheets)

Up to 900 sheets (with Optional 550 sheet tray)

Paper handling output, standard

150 sheet output bin

Output capacity

Up to 150 sheets

Maximum output capacity (sheets)

Up to 150 sheets

Finished output handling


Duplex printing

Automatic (default)

Paper trays, standard


Paper trays, maximum


Envelope Feeder


Maximum Input Capacity (envelopes)

Up to 10 envelopes


Media sizes supported

Tray 1: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; Statement; Tray 2 & Tray 3: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Custom Size; A5-R; B6 (JIS)

Media sizes, custom

Tray 1: 76.2 x 127 to 215.9 x 355.6 mm; Tray 2, 3: 104.9 x 148.59 to 215.9 x 355.6 mm

Media types

Paper (plain, EcoEFFICIENT, light, heavy, bond, coloured, preprinted, prepunched, recycled, rough); Envelopes; Labels

Media weight, supported

Tray 1: 60 to 175 g/m²; Tray 2, optional 550 sheet Tray 3: 60 to 120 g/m²


Scanner type

Flatbed, ADF

Scan file format


Scan resolution, optical

Up to 1200 x 1200 dpi

Bit depth


Scan size, maximum

216 x 297 mm

Scan size (ADF), maximum

216 x 356 mm

Automatic document feeder capacity

Standard, 50 sheets

Digital sending standard features

Scan to email with LDAP email address lookup; Scan to network folder; Scan to USB; Scan to Microsoft SharePoint®; Scan to computer with software; Fax archive to network folder; Fax archive to email; Fax to computer; Enable/disable fax; Quick Sets

Scan speed (normal, A4)

Up to 29 ppm/46 ipm6

Scan input modes

Front-panel scan, copy, email, or file buttons; HP Scan software, and user application via TWAIN or WIA


Copy speed (black, normal quality, A4)

Up to 38 cpm

Copy resolution (black text)

Up to 600 x 600 dpi

Copy resolution (color text and graphics)

Up to 600 x 600 dpi

Copy reduce / enlarge settings

25 to 400%

Copies, maximum

Up to 999 copies

Copier settings

ID Copy; Number of copies; Resize (including 2-Up); Lighter/Darker; Enhancements; Original Size; Binding Margin; Collation; Tray Selection; Two-Sided; Quality (Draft/Normal/Best); Save Current Settings; Restore Factory Defaults




Fax Transmission Speed

33.6 kbps7

Fax memory

Up to 400 pages

Fax Resolution Black (best)

Up to 300 x 300 dpi (halftone enabled)

Fax Broadcast Locations


Fax Speed Dials, Maximum Number

Up to 120 numbers

Fax Auto Redial


Fax delayed sending


Junk fax barrier

Yes, CSID matching only (Caller ID not supported)

Fax Polling

Yes (receive only)

Fax forwarding


Fax PC Interface Supported

Yes, only for sending


220-volt input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz)

Power supply type

Internal (Built-in) power supply

Power consumption

510 watts (Active Printing), 7.5 watts (Ready), 0.9 watts (Sleep), 0.9 watts (Auto Off/Wake on LAN, enabled at shipment), 0.06 watts (Auto Off/Manual On), 0.06 (Manual Off)11

Typical electricity consumption (TEC) number

Blue Angel: 1.144 kWh/week; Energy Star: 1.247 kWh/week

Energy efficiency

ENERGY STAR® qualified; EPEAT® Silver; CECP; Blue Angel RAL-UZ 205

ENERGY STAR® certified


Operating temperature range

15 to 32.5°C

Recommended operating humidity range

30 to 70% RH

Minimum dimensions (W x D x H)

420 x 390 x 323 mm(without trays and covers not extended)

Maximum dimensions (W x D x H)

430 x 634 x 325 mm(without trays and covers not extended)


12.6 kg

Package dimensions (W x D x H)

497 x 398 x 490 mm

Package weight

15.5 kg

Country of origin

Made in China


What’s in the box

•HP LaserJet Pro M428fdw
•Preinstalled HP 59A Black LaserJet Toner Cartridge (yield: 3,000 pages)
•Getting started guide
•Support flyer
•Warranty guide
•Regulatory flyer
•Power cord
•Phone cord
•USB cable
•HP printer software is available at http://www.hp.com/support


Cable included

Yes, 1 USB cable


Replacement cartridges

HP 59A Black LaserJet Toner Cartridge (3,000 pages) CF259A; HP 59X Black LaserJet Toner Cartridge (10,000 pages) CF259X


Software included

•No software solutions are included in the Box
•only on http://www.hp.com



One-year Bench/Depot Repair warranty. Warranty and support options vary by product, country and local legal requirements. Contact your Contractual Vendor or go to http://www.hp.com/support to learn about HP award winning service and support options in your region.



Requires an Internet connection to the printer. Services may require registration. App availability varies by country, language, and agreements. For details, see http://hpconnected.com.

Connect printer/MFP to the network and complete customisation through the Embedded Web Server.

Wireless operations are compatible with 2.4 GHz and 5 GHz operations. App or software and HP ePrint account registration may also be required. Some features require purchase of an optional accessory. Learn more at http://hp.com/go/mobileprinting.

Feature only supported on the HP LaserJet Pro MFP M428dw and M428fdw. Wireless performance is dependent on physical environment and distance from access point, and may be limited during active VPN connections.

Feature is supported on the HP LaserJet Pro Mfp M428dw and M428fdw only. Mobile device needs to be connected directly to the Wi-Fi network of a wireless direct–capable MFP or printer prior to printing. Depending on mobile device, an app or driver may also be required. Learn more at http://hp.com/go/businessmobileprinting.

Based on HP review of 2019 published security features of competitive in-class printers. Only HP offers a combination of security features that can monitor to detect and automatically stop an attack then self-validate software integrity in a reboot. For a list of printers, visit http://hp.com/go/PrintersThatProtect. For more information: http://hp.com/go/printersecurityclaims.

Pin printing enabled via USB installed in rear of device.

Microsoft and PowerPoint are U.S. registered trademarks of the Microsoft group of companies. Feature works with Microsoft Word and PowerPoint 2003 and later. Only Latin language fonts are supported.

All new product introductions beginning in Fall 2019 will include consistent worldwide default duplex settings (across bundles/drivers); Spring 2019 will include consistent worldwide default duplex settings for most products across the most common drivers.

Based on HP Internal testing using normalised TEC Value, 2019.



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